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Cancellation Policy

Introduction

Vaani Greens by Kanchanjuri Tea Estate (“Vaani Greens”, “we”, “us”, or “our”) understands that plans can change. This Cancellation Policy outlines the terms and conditions under which you may cancel your reservation and the applicable refund amounts.

Cancellation Deadlines and Fees:

Cancellation period (in days before the tour starting date Cancellation charge for Land Cost

Exceptions:

We understand that unforeseen circumstances can arise. In the event of a medical emergency, death in the immediate family, or a government-mandated travel restriction that directly impacts your ability to travel, we may consider waiving the cancellation fee on a case-by-case basis. Please contact us as soon as possible if you experience one of these situations.

Cancellation Procedure:

To cancel your reservation, please contact us directly via email at info@kanchanjuriteaestate or by phone at +91 943 504 9786. Include your confirmation number and preferred refund method in your cancellation request.

Refund Policy:

Refunds will be processed within 7 business days of the cancellation confirmation. Refunds will be issued to the original payment method used to make the booking. Please note that bank processing fee may apply.

Additional Information:

This Cancellation Policy applies to all reservations made directly with Vaani Greens. For bookings made through online travel agencies (OTAs), please refer to their individual cancellation policies. Early departures are considered cancellations subject to the terms of this policy. No-shows will be charged the full amount of the reservation.

We encourage you to carefully review this Cancellation Policy before making your reservation. By confirming your booking, you acknowledge your understanding and agreement with these terms.

Contact Us:

If you have any questions about this Cancellation Policy, please contact us at [email protected] or by phone at +91 943 504 9786.

Acceptance of terms:

Once you book through the website, it’s considered that you have gone through the policies of our website and accepted the same